PRIVACY POLICY.
Latest Update: 01 October 2024
Information We Collect
How We Use Your Information
How We Protect Your Information
Third-Party Services
Cookies & Tracking
Your Rights
Update to This Policy
Contact Us
At Sincere Love Home Care Centre, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use & safeguard your personal information when you interact with our website, especially when you use our Contact Us, Sign Up for Volunteer Programs, RSVP for an Upcoming Event & Make a Donation forms.
By using our website, you agree to the collection & use of your information as outlined in this policy.
1. Information We Collect
We collect personal information that you provide directly to us through the following forms:
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Contact Us: Name, email address & phone.
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Sign Up for Volunteer Programs: Name, contact information (email address, phone number), company name & your volunteer preferences.
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RSVP for an Event: Name, contact information & event details.
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Make a Donation: Name, contact information & payment details through our secure online payment gateway.
2. How We Use Your Information
The information you provide is used to:
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Respond to Inquiries: We use your information to respond to your questions & messages submitted via the Contact Us form.
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Manage Volunteer Programs: Information from the volunteer sign-up form is used to register you as a volunteer & communicate about volunteer opportunities.
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Organize Events: Information collected via RSVP forms helps us coordinate attendance & communicate updates related to our events.
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Process Donations: When you make a donation, we use the provided information to process your payment & send you a receipt.
3. How We Protect Your Information
We take the security of your personal information seriously. We use industry-standard practices to ensure that your data is safe, including secure connections (SSL) when you submit sensitive information like payment details through our online payment gateway. We do not store credit card or payment information on our servers.
4. Third-Party Services
For processing online payments, we use a trusted third-party payment gateway. This third party adheres to strict security standards to protect your payment information. We do not share, sell, or trade your personal information with other third-party organizations for marketing purposes.
5. Cookies & Tracking
Our website may use cookies to enhance user experience, such as remembering your preferences during future visits. You can set your browser to refuse cookies if you choose.
6. Your Rights
You have the right to:
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Request a copy of the information we have about you.
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Request corrections to your personal information if it is inaccurate or incomplete.
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Request the deletion of your personal data.
To exercise any of these rights, please contact us using the information below.
7. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update this policy, the new version will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Sincere Love Home Care Centre
Address
No.1, Lorong Awan 7,
Kuala Ampang,
68000 Ampang,
Selangor Darul Ehsan.
Phone Number
+603-4265 1118
By using our website & submitting information through our forms, you consent to the collection & use of your personal data as outlined in this Privacy Policy. Thank you for trusting us with your information!